Misunderstanding

Misunderstanding

How many times have you said something that you thought was perfectly clear only to find out that the other person totally misunderstood you? When you think about it, it happens quite frequently doesn’t it? Here’s a superbly funny video (with a rather disturbing...
From the Vault: Conversion

From the Vault: Conversion

Having an endless supply of prospects walking through your business door is fantastic but if they come through the door and don’t buy anything, all you have done is provide them with the information to go and buy elsewhere. So the key is to measure how many prospects...
An Investigatory Mind

An Investigatory Mind

I never cease to be amazed at the way some people spend their time and energy on what to me seem to be matters of very little interest. But I suppose it’s horses for courses (apt for the day after the Melbourne Cup!). One person’s meat is another person’s...
A Best Business Buddy, part 4

A Best Business Buddy, part 4

Well, by now you have learned two of the three areas where our friend Pareto’s great principle can give your business a boost. So, here’s the third area we need to look at. The third and final ball is time, and that’s really quite a sobering one. For you it’s how you...
Do you really care?

Do you really care?

If you’re like most people, including me, one of the customary greetings you use when you meet somebody is “How are you?“ Now my question is a simple one. Do you really care about their response? Do you really listen? A crash course in cunning tactics and savvy...