Increasing your creativity

Years ago I heard two American training experts explain that it’s easy for us to get into a rut, to be on auto pilot, without realising. They went on to say that one of the ways to change your thinking is to change the things that you do without thinking – the mundane...

Please forgive me!

I try not to involve you in my personal life as this is a business column, but sometimes the urge is strong so I hope you’ll forgive me this once. Recently we were in Salzburg for the wedding of my nephew and, after the celebrations, my sister and I decided that...

Digital Goldfish

The challenge for businesses is to engage viewers and retain them long enough to “get” what we are trying to say at their web sites. As this article points out “This is a challenge to commercial websites which are desperate to attract readers and keep them there”....

An important question to ask a prospect, part 3

Here’s a powerful question to ask any new customer. Somewhere in the conversation you have with them you ask, “Tell me, how much do you know about Widgets?” That’s assuming they’re buying widgets of course. Now what do most people know about the products and services...

Live WebTV Event

G’day from beautiful Europe. I’ve taken time out while floating down a canal to ask – what will you be doing tomorrow, Monday July 14th at 8.00am AEST? How about joining me and four other internationally recognized authors, speakers and authorities...