Making your New Year resolutions work!

Every year on New Year’s Day I have a glass or two of champagne and spend some time reviewing the previous year. I celebrate my successes and think about what I can learn from my less successful initiatives. Then I plan my personal and business goals for the next...

Closing the Sale – Part 2

Last week I mentioned the book I value most and is my go-to one for ideas and inspiration – How I Raised Myself From Failure To Success Through Selling! by Frank Bettger.A couple of years ago I recorded a series of audio articles covering what Bettger had to say...

Looking after customers!

Remember to stress out at LAX and get a free dog temporarily. Aside from dining and shopping venues, LAX now also have teams of therapy dogs from their Pets Unstressing Passengers (PUP) program touring around terminals, offering emotional happiness and support to...

The Gate of the Year

“The Gate of the Year” is a short piece of poetry that my late mother loved and quoted every Christmas as inspiration for the New Year. I have inherited the love of it too. Written by Minnie Louise Haskins, the original title given to it by the author was...

Another commercial (or two!)

At this time of the year it is generally my custom to feature some of the expensive (and loved by their advertising agencies) Christmas commercials from well-known retailers around the world that will hopefully persuade people to spend even more pursuing the Christmas...