Become a ‘H’mmm-er’!

by | May 31, 2019 | More business

The fine and ancient art of H’mmming! I last ran this article a year or so ago but a chat recently told me that it should get another early run.If you’re in business you can get a conversation started with almost anybody you meet. In addition, when you get the...

Variations on the “how’s things?” call

by | May 27, 2019 | Customer service

Recently I talked about the “how’s things?” call in my newsletter, and got a huge response, both from people who’ve heard me talk about it in the past and then used it successfully, as well as from people wanting more!  So here’s another...

You gotta be quick!

by | May 23, 2019 | Marketing that works

With the federal elections held a few days ago if a merchant wanted to get some (positive) mileage out of it they had to act quickly with a simple message. Here’s one that got it right. This one was on Twitter by Tuesday, maybe earlier, and the sign looks to be...

Wise words

by | May 22, 2019 | Develop yourself

I’ve been fortunate to have many great mentors in my life but, when I really think about it, Murray Whitmore was the best of the best. I’ve belonged to a fitness group that meets every Saturday morning, rain, hail or shine and Murray became its inspirational leader...