by Winno | Jun 29, 2022 | Develop yourself
This story is most probably apocryphal and I do not repeat it (from sources unknown) to denigrate lawyers but rather because I admire creative thinking where valid facts are used to achieve the desired end. Is what the lawyer did wrong? A lawyer with a wife and 12...
by Winno | Jun 27, 2022 | Customer service
One of the things that really gets to me (he says as he rids himself of just a little bit of angst) is when people in service positions call me “Mate” on first meeting! I’ve always been brought up to respect people upon meeting them for the first time and address them...
by Winno | Jun 24, 2022 | Customer service
Lots of people worry about the big discount supermarket stores running the little traders out of business. For instance, those chains of discount pharmacies would appear to be making it difficult for the little guy to beat. Not so in our area, or for me and my family....
by Winno | Jun 22, 2022 | Develop yourself, Tips & Tricks
Today I want you to remember that your attitude is a boomerang – give out what you want back! Our challenge today is to give the next person you see the biggest grin you can! If you want to harvest great positive feelings then you have to radiate great, positive...
by Winno | Jun 20, 2022 | Learning to lead
After interviewing a distinguished dog trainer quite some time ago I wrote an article light heartedly titled “Treat your team like dogs.” In it I pointed out that the secrets the expert shared with us about getting the best out of dogs could quite easily be applied to...
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