I reckon that in this busy world it’s extremely rare that the people with whom you do business bother to say thank you for your business. Or, if they do, it almost always lacks that personal feel and most often looks like it’s been churned out automatically.
So here’s a simple letter, that I would always snail mail for that really personal touch the day you despatch the product or the day they purchased it or whenever.
Now, I would choose to snail mail it because you can really personalise it! How? By signing it with a good quality fountain pen (and I like a 3B nib). There’s nothing like a beautiful blue signature on your good quality personal note paper. More about fountain pens here.
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Alright, if you must… email it but, even then, you could do so by choosing to use fancy stationery and maybe a good looking font for the message.
Good morning!
This is just a simple note to say…
…thank you. Yes, that’s right! We really did want to write and say thank you for your order which has been despatched today.
We know that you have many choices as to where you could purchase and consequently we are delighted that you have favoured us with your business. In fact, we hope that you’ll find dealing with us such a pleasant experience that you’ll continue to do so.
For our part we’ll always endeavour to provide you with the best possible range and quality from which to select. We couple that with reliable and prompt service plus our no compromise guarantee that we will unhesitatingly refund or exchange should you not be delighted with your purchase.
If there is any way in which we can help you further please do not hesitate to call us. We’d be delighted to be of assistance.
Yours sincerely
Given & last name
Title
P.S. By the way, next time you’re in have a look at our new range of widgets… you’ll love them!
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