7 Common-Sense Rules of Customer Service

by | Mar 4, 2020 | Customer service

I’ve had these rules in my files for ages and I’m not sure if I wrote them (a senior moment!) or if I gathered them from somewhere. So, if they’re your creation please let me know so I can acknowledge you. That said, they’re too good a reminder not to use. 1. Keep...

Score one for Winno!

by | Mar 2, 2020 | More business

I think I’ve reflected previously about the fact that I’m not much of a handy man and even the simplest of tasks generally have me beat. But, until now, I always had a ready solution… a mate of mine could fix just about anything and solve almost any problem so I just...