I was contemplating a positive message for the end of the week and, really, I couldn’t find any better way to express it than this. Polly and Kahlee join with me in suggesting this approach (and apologise if we have breached copyright of either the author or artist whom we trust will forgive us for spreading such a great message!).
Great customer service hasn't changed in the years since this fantastic live session with the great Doug Malouf and Winston was recorded. Discover how to give customer service that really works. How to be BIG on Customer Service
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