Now, I know that this story is apocryphal and the incident never really happened, but wouldn’t it be great if all of our team members could think on their feet and deliver the right words at the right time.
A man in Melbourne walked into the produce section of his local Coles supermarket and asked to buy half a head of cabbage. The boy working in that department told him they only sold whole heads of cabbage.
The man was insistent that the boy ask the manager about the matter.
Walking into the back room, the boy said to the manager, “Some old b*stard wants to buy a half a head of cabbage.”
As he finished his sentence, he turned around to find that the man was standing right behind him, so he quickly added, “And this gentleman kindly offered to buy the other half.”
The manager approved the deal and the man went on his way.
Later, the manager said to the boy, “I was impressed with the way you got yourself out of that situation earlier, we like people who can think on their feet here, where are you from son?”
“New Zealand, Sir” the boy replied.
“Why did you leave New Zealand ?” the manager asked.
The boy said, “Sir, there’s nothing but prostitutes and rugby players there.”
“Is that right?” replied the manager, “My wife is from New Zealand!”
“Really?” replied the boy, “Who did she play for?”
And, you know, it is possible to become both a quicker thinker and better at articulating those thoughts. My good mate, Doug Malouf explained it very simply. “PRD” he said, “Practise, rehearsal and drill!”
The more you persist with gaining whatever skill you want, the better you get!
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