My mate, Derek Arden, is a negotiation consultant, author, speaker and adviser. He helps clients get Win Win outcomes, without the stress, anxiety and expense of taking aggressive potential Lose / Lose actions.

Here’s a recent negotiating tip from Derek:

As long as you remember any interaction is a negotiation and you want a Win-Win outcome. Here are the recommendations –

1 – Pause;
2 – Think about where they are coming from;
3 – Put yourself in their shoes;
4 – Listen carefully;
5 – Suggest options;.
6 – Agree or take time to think more

You can get tons more of Derek’s ideas by subscribing to his great newsletter at derekarden.co.uk

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