Amazing isn’t it?

It seems like just the other day when no trader wanted to accept cash or, if they did, they accepted it with carefully gloved hands… at a distance and masked at that!

And a year or two before that no trader wanted a credit card for small amounts. Remember “Credit Card minimum $10”?

Now credit cards are used for everything with, of course, a small extra charge.

Now cash is wanted, at least in this busy cafe.

Oh how the wheel has turned? But, what’s next?

Great customer service hasn't changed in the years since this fantastic live session with the great Doug Malouf and Winston was recorded. Discover how to give customer service that really works. How to be BIG on Customer Service