by Winno | Mar 8, 2023 | Develop yourself
Occasionally I do something so blatantly stupid that I question my faculties. Now, the stupid mistake I made the other day was not of gargantuan proportions or deserving of castigation. Nevertheless doing what I did was such a blatantly obvious mistake that it should...
by Winno | Mar 6, 2023 | Customer service
The other day I wanted to make a booking for lunch at a great Vietnamese restaurant I’d been introduced to by friends. Naturally, I chose to do so at their web site and expected the normal mundane “name, rank and serial number” type form you normally get. But, just...
by Winno | Mar 1, 2023 | Develop yourself
In my role as a conference speaker I’ve had the opportunity to meet and mix with many successful people and I’ve discovered that there is a common factor in their success. What is that common factor? It’s that they’ve done the necessary preparation for success. They...
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