Adults are just big kids

Work doesn’t have to be deadly serious. Nobody has to look like they’ve just sucked on a lemon. Life has to be fun.And most people like a bit of fun. Adults are really just big kids…. it’s just harder to get them started.So every day, ask your team and yourself....

The tribal wisdom of the Dakota Indians

I think this story has been going round for ages because I’ve received it from several sources, this version being published in the Guardian online on 26 Nov 1999. If you are the original author of the story please accept my apologies for reproducing it without your...

Make sure their heart is in it

Every so often I’ll be talking to one of my clients and we agree they should do some research involving their clients, customers or patients. Now, often, it’s just a matter of phoning a few of them to have a chat and get the information and my client will say, “I’ll...

Upskill yourself first!

I am always on the lookout for training courses that I should attend to help me grow my knowledge, skills and attitude. I’m also fortunate that, as a speaker at conferences, I often get to hear other speakers on the program and get extra training for free! In his...

The psychology of the World Cup

To the disappointment of their fans, since they won the world Cup way back in 1966, England’s World Cup performance has been dismal. Now English fans are daring to hope as the team is far more impressive and moves in to a quarter final to be played midnight Saturday...

A Modern Parable

One of those “fun” emails I occasionally get from friends that, whether true or not, make me think… it may do the same for you. I dunno whether it is actually true but if it weren’t it might be funny. A Japanese company (Toyota) and an American company (General...