Generating referrals

Wouldn’t it be great if all your team members enthusiastically generated referrals? Well, there are a couple steps to help make that happen. Reward your team members for introducing new clients. People respond better to an incentive, so make your team aware of what...

Another commercial

Today it isn’t exactly a commercial to encourage you to buy something; well, on the other hand, maybe it is coz it’s to encourage you to “buy” a safe flight. Now known as the world’s coolest safety video this Air NZ Safety Video has already had over 2 million...

Expand your recycling options

Felicity my miracle worker sent this link through to me with the note “I thought those bins at Coles were only for old shopping bags… seems I was wrong. They need to do a better job of promoting this though!” I thought they were only for shopping bags too so it’s good...

Empowered

Have you ever tried to discuss a problem with one of the ‘workers’ in a business? Generally, what you get is “I don’t know anything” or “It’s not my problem” or “I will have to get somebody else”. That’s why it was such a delight to go into my local McDonald’s today...

Secrets of Successful Team Meetings – Part 3

In this third and final instalment, here are some tips on creating meetings that everyone will enjoy and benefit from. A good meeting must inform, educate, encourage and motivate. Team members should be informed (to overcome the “nobody tells me anything” disease), be...