by Winno | Nov 29, 2023 | Customer service
In business if you love your clients and you want them to love you too, the best words your clients can ever hear are “Thank you!” And whilst initially you may be sceptical about the idea of loving your clients it’s just something you’ve got to do if you plan to be in...
by Winno | Nov 27, 2023 | Marketing that works
As reader John points out, it’s also a low rent shop. He adds “I can never understand why retailers do this Winno – what do they say: you never get a second chance at a first impression?” Peeling paint can often mean peeling profits. And, often it’s...
by Winno | Nov 24, 2023 | Customer service
I wanted to buy my son, living in a country town, a pair of good sneakers “remotely”. Being sneakers he needed to choose them for himself so he could be sure that what he got fitted him. I rang a branch of a well-known clothing store chain in his town and asked the...
by Winno | Nov 22, 2023 | Customer service, More business
If you want someone to buy your products, services or ideas, you have to put yourself in their shoes and answer the question they will be asking themselves: “If I accept this, What’s In It For Me?” (WIIFM) You see, people don’t do things...
by Winno | Nov 20, 2023 | Marketing that works, More business
I don’t know about you but I’m seeing more and more advertisements that are artistic and even attractive that you either can’t understand or say nothing. Probably created by today’s younger generation who seem to be barely literate. My Miracle Worker, Felicity,...
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