by Winno | Mar 6, 2023 | Customer service
The other day I wanted to make a booking for lunch at a great Vietnamese restaurant I’d been introduced to by friends. Naturally, I chose to do so at their web site and expected the normal mundane “name, rank and serial number” type form you normally get. But, just...
by Winno | Mar 1, 2023 | Develop yourself
In my role as a conference speaker I’ve had the opportunity to meet and mix with many successful people and I’ve discovered that there is a common factor in their success. What is that common factor? It’s that they’ve done the necessary preparation for success. They...
by Winno | Feb 27, 2023 | More business
Here’s a short quiz to see how your business rates in market competition! Does your team really understand how business works (and not think that the money left after they’re paid is yours)? Has your frontline team been sent on a skills improvement (as opposed...
by Winno | Feb 24, 2023 | TV Commercials
I’m probably misleading you in calling today’s delight a TV commercial because this 1935 Chevrolet Advert was made well before we were getting bombarded by TV ads. It was probably screened at the movies. However it is a delight to watch. Enjoy! By the way, I wasn’t...
by Winno | Feb 22, 2023 | Marketing that works
The other Sunday I was taking the dogs for a nice long walk and, as is my custom, I chose to drive to a very special place they (the dogs) love. Lots of off lead areas, plenty of space, great paths to walk and a big dog friendly lake to swim in. Heaven for the dogs as...
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