by Winno | Jan 9, 2019 | Customer service
I have often commented on the state of some professionals’ reception areas and client lounges! By the way, I hate the term “waiting room” for those areas as it reminds clients that often they will suffer a time wasting wait because the professional is running...
by Winno | Dec 26, 2018 | Customer service
Remember to stress out at LAX and get a free dog temporarily. Aside from dining and shopping venues, LAX now also have teams of therapy dogs from their Pets Unstressing Passengers (PUP) program touring around terminals, offering emotional happiness and support to...
by Winno | Dec 19, 2018 | Customer service
We had been to the movies and, as you do, decided we should follow the food for the brain with food for the gut.A smart looking restaurant nearby featured my favourite food… souvlaki. It was a no brainer so inside we trooped.After attacking a glass or two of a...
by Winno | Nov 5, 2018 | Customer service
As you maybe aware “the race that stops a nation” happens on a Tuesday, a public holiday. However, in Melbourne, although the Monday is not an official public holiday, most of us take it off and go away for a lovely long weekend. We choose to go away every year with...
by Winno | Sep 17, 2018 | Customer service
And that’s quite simply because I found a company, Jackson, that actually delivers on their promises. You see, the other night, my wife told me that the power plug that charges our digital devices was not functioning. I googled the company and sent an email off to...
by Winno | Sep 7, 2018 | Customer service
Today our guest contributor is my Miracle Worker, Felicity, who talks about a problem recently encountered by her daughter. I’m sure we’ll all identify with it. My daughter got a new mobile phone recently, only to discover there’s an issue with the software...
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