A Customer-Winning Display

A Customer-Winning Display

First impressions count. We all know that. But a lot of businesses seem to forget it when it comes to displaying their products or services. What makes the ‘first impression’ where your business is concerned? If it’s human resources (like a receptionist or a...
When you mail

When you mail

You know my fondness for snail mailing, I love to see it being used. But there is one compelling design “must” that is often overlooked in a mailing shot. And what’s that? The signature! “Always use the writer’s actual signature, and not a...
The Halitosis Trap

The Halitosis Trap

I was meeting a guy over coffee the other day and, when I sat down to chat with him, I had to speedily increase the distance between us rapidly. Why? Halitosis! (It used to be called “bad breath” but the marketers *invented a nicer name for it!) Whatever it’s called...
You left it out!

You left it out!

Let’s imagine you’ve done a powerful sales piece… by way of a point of sale poster, flier, advertisement, AdWords, email or whatever and you start to get lots of enquiries making you very happy. All of the enquirers are obviously interested in what you’re offering but...
Tips on Testimonials!

Tips on Testimonials!

If you are selling to the more mature market, testimonials are extremely powerful because they add a real overlay of credibility to any genuine claims you may be making. There are three types of testimonials that are particularly effective for these over fifties: Peer...
Forget This Word!

Forget This Word!

I was seeking some dental treatment the other day and the dentist said, as she completed my examination, “I’ll give you a quote.” “Forget it”, I seethed through the various bits and pieces stuffed in my mouth. “Forget what?” she asked anxiously thinking that the...