Giving feedback

I think that when we hear mention of giving feedback it’s always interpreted as giving (hopefully constructive) feedback on the performance, products or services of someone else. It struck me when I received the information below that we tend very rarely to provide...

Honesty in signs

My ace reporter and miracle worker, Felicity, reports that she was walking around a new shopping development in the centre of Albury, and she had to admire the creativity of estate agents. “Space available in this vibrant retail precinct!” Umm,...

All about Zoom

Sometime ago my colleague and ace sales trainer Wayne Berry introduced Terry Brock (and me in the role of interested observer) to Zoom which is really the next version of the conference software you may have been using. Wayne has been using it successfully for quite a...

Not just another commercial

Notice that I haven’t used my normal title coz I believe that this Argentinean commercial is one out of the box, simply brilliant, will tug at your heart strings and maybe get you sniffling. It may take a moment to work it out what the message is but then you’ll...