by Winno | Nov 18, 2020 | Customer service, More business
In a recent article I complained about difficult-to-read name badges. Now, I’ve discovered a couple more instances of people not thinking of an end user who’s vision is not what it used to be or where the circumstances may create a problem. In the first example, the...
by Winno | Nov 16, 2020 | Marketing that works
I know that I have rabbited on about the wasteful use of advertising space and I’m going to do so again regularly for a while! And it’s simply because here, in desperate-to-recover-Victoria, both government and business are throwing money at ill-thought out schemes to...
by Winno | Nov 13, 2020 | Customer service
I know that most caring people and businesses have name badges to make themselves and team members easily recognisable and establish rapport. Now, however, as I am slowly sliding into senility, I’m finding that name badges can be the curse of my life. Why? It’s...
by Winno | Nov 11, 2020 | Develop yourself, Speaking Skills
Remember the old saying “first impressions count”? Well that’s especially true when you speak or sell. Leading speaking coach David Griggs mentions 9 important elements to practise that will improve presentation effectiveness and win more sales. Having good eye...
by Winno | Nov 9, 2020 | Customer service
My philosophy is quite simple… You follow prospects up until they buy or die! Yeah, but it’s surprising how few people do follow-up an inquiry call… the typical statistics are revealing. For example, the people at www.calldrip.com* say… “Numerous studies have...
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