Shut the damned door

Shut the damned door

Well, I don’t know about you, but when I was a kid my mum taught me a thing called manners and the teaching has remained with me all of my life… and, more importantly, been practised by me ever since. There were rules like “Don’t speak with your mouth full”, “If you...
Opening conversations

Opening conversations

I’ve been reading a couple of newsletters where the authors are debating what you should say to open a conversation with somebody you don’t know. Now maybe it’s just me being a bit cynical but the authors seem to be trying to suggest that you use complicated and...
What are they all about?

What are they all about?

If you’re like me you sometimes sit screaming at television because something annoys you. And whilst I don’t get annoyed often with programs, because someone will have worked their creative guts out to make something they think will be appreciated, I do get annoyed at...
From the Vault: Listen! Listen! Listen!

From the Vault: Listen! Listen! Listen!

Good advice never goes out of style… Each of us have only one mouth to speak with but two ears and two eyes to take in whatever another person is telling us… both spoken and unspoken. You’ll really be on another person’s wavelength when you operate on the...
You most important marketing tool!

You most important marketing tool!

I spoke at a business breakfast the other day and whilst waiting for the event to start I toddled around to say “hello” to people. I was astonished to find that more than half of the people I met didn’t have a business card with them! And, of the people who did have...