by Winno | Nov 16, 2022 | Develop yourself
Don’t you get frustrated when you are standing in a queue waiting to purchase something pretty simple and the person ahead of you either has no manners or is verging on idiocy? For instance, I’m talking about someone who ignores the counter clerk to take a phone call...
by Winno | Nov 14, 2022 | Customer service, More business
In a blog the other day I promised to let you know of great ways in which individuals are creating simple ideas and actions to “wow” their clients. My mate, Lance, recently had a nasty experience with a guy who was to lay a small amount of artificial grass...
by Winno | Nov 11, 2022 | Develop yourself
Here’s something for you if you are a bit slow in the mornings and want to sharpen up your attitude! Or know someone else that may need help. I was just getting into a show on Prime Cable (not a subscriber but using up a bit of free trial time) called Ten Percent,...
by Winno | Nov 9, 2022 | Customer service
Nowadays sending a card has gone out of fashion, but I think that’s a good thing – it means sending one will make you stand out! Following the advice in this post from the vault is a great way to connect with your valued clients. Whilst, no doubt,...
by Winno | Nov 7, 2022 | Customer service, Marketing that works
My wife has supported the Collingwood Football Team since the moment she was born, mainly because her father was a supporter and I think probably his father before him. Now she won’t go to matches or watch their games on TV because she thinks she puts the “mozz” on...
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