by Winno | Sep 27, 2023 | Develop yourself, More business
There was an Italian fellow, Senor Vilfredo Pareto, an economist who was around at the end of the nineteenth century and one day he noticed that 20% of the pea pods in his vegetable garden yielded 80% of the peas; then he discovered that around 20% of his countrymen...
by Winno | Sep 25, 2023 | More business
I received a lovely email from a company that is in a little bit of trouble and is promising to turn over a new leaf. To assist in their efforts they’ve asked me to help as you can see. Golly! And they are really learning how to treat me well already. Fancy, if I’m...
by Winno | Sep 20, 2023 | Customer service
Have you ever been in a jewellery store and noticed how the staff present a precious diamond necklace or ring to the customer? Without even seeing the price you know it is expensive because of the reverence they show as they handle it. They should also present a...
by Winno | Sep 18, 2023 | Marketing that works
I reckon that this eye surgeon has done a pretty good job of getting the attention of potential clients with their use of big signs and the classic red and yellow colours that work so well. The sign certainly hit me right in the eye as I drove down on the other side...
by Winno | Sep 13, 2023 | Develop yourself
Watching the footy on the weekend I thought ‘We can all learn a lot from athletes”. Although they might naturally be better at their chosen sport than the average Joe, they also know that with training, they will be even more proficient. We all should know our...
by Winno | Sep 11, 2023 | Develop yourself
Around seven years ago I wrote an article about the fine and ancient art of “stickability”. It was one of my mother’s wonderful oldish words coming from her English upbringing. I explained that my beautiful and much loved pink and purple eared and tailed Millie, seen...
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