Having a system

A system is “the way we do things around here”. It’s the way your team faultlessly and flawlessly goes around doing something time-after-time to achieve the perfect result every time! And it happens that way because, as my good friend Doug Malouf used to say,...

Seminar Selling for Sales Success, part 2

In my last article I asked what the common factor in the success stories was that I talked about? What did those canny business people know that generated them large amounts of business easily and simply? How can you capture a share of a selling method that’s...

Get paid to speak!

I’ve been on the professional speaking circuit for almost 30 years and I’m often asked by people at the conclusion of my talk how they can learn to become a professional speaker like me. I’ve always told them it’s really a matter of getting out...

Service with a smile

You know there’s an old adage that there is no such thing as a bad dog, just a bad owner. And I reckon that a corollary goes for cafes and restaurants and how they treat the pampered pets of the patrons – he says alliteratively. If they don’t worry...

Another clever commercial

Now you probably saw this before the London Games but, even if you did, it’s worth seeing again. A great advert for the cars themselves mixed with a bit of patriotic fervour. Great isn’t it? Dunno if it sold any cars though. Even love the art below designed to get you...