by Winno | May 9, 2022 | Customer service, Learning to lead
You know I’ve always loved Macca’s and suggest to other small businesses that they steal the Macca’s way of doing things. Well, maybe not steal all of their ideas but certainly use some, such as having a system for the important areas of their operations....
by Winno | Apr 11, 2022 | Learning to lead
Isn’t it great to discover simple ideas that are great initiatives that are saving money, time or, as in this example, lives. It’s called Canadian speed control and I love it! Speed control being used for very effective speed control! I don’t know about you, but...
by Winno | Feb 16, 2022 | Develop yourself, Learning to lead
We need this reminder now more than ever… Being positive and happy is often a determining factor in the ultimate success of most people’s lives. Well-known Australian comedian Jack Levi, whose alter ego is a character called Elliot Goblet, is certain that...
by Winno | Dec 1, 2021 | Learning to lead
The other day the venerable author of these ramblings was having a birthday and, in a rare moment of generosity, decided to shout his missus and a couple of friends a celebratory lunch. Using Mr Google, he found a restaurant that was all he was looking for and...
by Winno | Nov 22, 2021 | Learning to lead
One of my clients is recruiting a new member of staff for his small office which is very much a busy hands on role. Duties are wide and include taking calls from potential clients, winning the job, lining up the technician to do the work and handling the admin for the...
by Winno | Nov 8, 2021 | Learning to lead
Because of some medical treatment I’ve been enjoying recently I’ve been reminded of a very effective way of getting people to perform to their best. You see for the treatment I’ve been enjoying I get rated out of 100 every day. Imagine how disappointed I was when I...
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